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You will find here communications about IT Service Management, coming trainings and personal / team development.
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FitSM Foundation 150 150 D.P.M. Administrator

FitSM Foundation

FitSM Foundation Certificate FitSM FoundationDuration 2 DaysCourse Onsite / Virtual ClassroomLanguage EN / NL (course material in English) / FRDomain IT Service ManagementDownload Course Fact SheetCOURSE DESCRIPTIONAUDIENCELEARNING OBJECTIVESPREREQUISITESCERTIFICATIONABOUT THE EXAMINATIONCOURSE DESCRIPTION The FitSM Foundation course introduces participants to the essential concepts, principles, and practices of lightweight IT Service Management (ITSM). This foundational certification course is…

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OBM Foundation 150 150 D.P.M. Administrator

OBM Foundation

OBM Foundation Certificate OBM FoundationDuration 2 DaysCourse Onsite / Virtual ClassroomLanguage EN / NL / FR (course material in English)Domain Organization Change ManagementDownload Course Fact SheetCOURSE DESCRIPTIONAUDIENCELEARNING OBJECTIVESPREREQUISITESCERTIFICATIONABOUT THE EXAMINATIONCOURSE DESCRIPTION This exciting 2-day course introduces learners to the key elements and techniques of organizational behavior management (OBM). You will learn key concepts like the ABC-model,…

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Partnership signed between OBM Dynamics and D.P.M. 150 150 D.P.M. Administrator

Partnership signed between OBM Dynamics and D.P.M.

D.P.M. and OBM Dynamics B.V. are pleased to announce their partnership in offering Organizational Behavior Management (OBM) Foundation Level Trainings. D.P.M. has become a new Certified Partner of OBM Dynamics to sell and deliver the OBM Foundation Level Training under license. They recognize OBM as a strong and natural extension of their portfolio. Having built…

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ITIL® 3 Discontinuation dates 150 150 D.P.M. Administrator

ITIL® 3 Discontinuation dates

AXELOS has taken the decision to stop offering the previous version of the world’s leading certification in IT service management, ITIL v3, by the end of 2021. There will be a phased approach to discontinuing the Foundation and Intermediate examinations to allow your customers enough time to complete their ITIL v3 Intermediate level certifications so…

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ITIL 4, the newest version of ITIL
ITIL 4, the newest version of ITIL 605 452 Maurits Baeyens

ITIL 4, the newest version of ITIL

Digital transformation and technology are driving organizations to a new way of working in a rapidly changing environment. That is why it is time for a new edition of the most widely used best practice framework for IT service management in the world. ITIL has evolved and is ready to support organizations in modern times.…

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