About us

We have the ability to work with partners who are all experienced  professionals (ITIL® experts, project managers, software developers and testers). All our professionals are multi-lingual and have specialized IT and/or management skills.


WHO WE ARE

Managing Director

Maurits Baeyens

Managing Director

Bruno Gallier

We have a strong IT background (Maurits initially in IT support and Bruno in software development) and are now ITSM consultants and trainers.
We also have achieved 3 years Transactional Analysis training  so we can offer coaching on both axis (the Task axis and the People axis) which help in improving team work and making organisational changes easier.


PARTNERS

DPM as an Accredited Training Organization

DPM as an APMG Accredited Training Organization for OBM Foundation

DPM as an OBM dynamics partner


VISION

We assist IT departments to become more efficient & effective in order to deliver an excellent service towards the business. The final goal is an improvement in customer experience & satisfaction.
Our integrated approach of consultancy, training and coaching results in a permanent change in business culture. We are convinced that process improvements and implementations cannot succeed without the involvement of stakeholders, hence our choice to focus and work on the people factor. The right mix of attitude and behaviour assures that people accept the new way of working.


THEY SAY

“Hij is gestart met het uitschrijven van processen en is nadien gaan coachen. Hij verzorgt groepscoaching. Hij realiseert de doelstellingen stuk voor stuk en dat is belangrijk omdat het ook een nieuwe materie is voor hem. Het geheel wordt heel positief bekeken door de opdrachtgever. Ik heb zelf ook een opleiding bij hem gevolgd en heb er veel uit opgestoken. Hij geeft dagdagelijkse voorbeelden en dat is belangrijk voor niet-technische mensen. Je bent mee zonder technische termen te beheersen. Dat is super goed.”

“Ce sont des formateurs certifiés, à plusieurs niveaux. Ils répondent à nos critères. Ils ont de l’expérience et sont en capacité de répondre à beaucoup de questions qui viennent des participants. C’est rassurant.”

“His expertise is important and the fact that he can teach different types of trainings. Also his transfer of knowledge. His multilingual skills are very helpful.”

“We hebben de opleiding intern georganiseerd. Het was een standaard ITIL opleiding gekoppeld aan een examen. De methode is heel theoretisch. De manier om zo’n opleiding te laten slagen is veel voorbeelden te geven uit de praktijk en te duiden. Dat is ook gebeurd. Het is absoluut goed gedaan. Ik ben heel tevreden.”

“I’ve had the pleasure of participating in an advanced ITIL course led by Maurits, and I consider him to be a very capable instructor with complete mastery of the subject and an ability to bring the subjects to life in a way that makes it possible for students to effectively connect the theory to the real world.”

Juan Jimenez – http://www.linkedin.com/in/flybd5

“Nous avons organisés une formation en interne. C’était une mise en bouche. Une formation pragmatique, qui répondait à nos besoins et qui était sur mesure, avec des exemples. Nous avons atteints nos objectifs.”


OUR NEWS

Partnership signed between OBM Dynamics and D.P.M. 150 150 D.P.M. Administrator

Partnership signed between OBM Dynamics and D.P.M.

D.P.M. and OBM Dynamics B.V. are pleased to announce their partnership in offering Organizational Behavior Management (OBM) Foundation Level Trainings. D.P.M. has become a new…

ITIL® 3 Discontinuation dates 150 150 D.P.M. Administrator

ITIL® 3 Discontinuation dates

AXELOS has taken the decision to stop offering the previous version of the world’s leading certification in IT service management, ITIL v3, by the end…

ITIL 4, the newest version of ITIL 605 452 Maurits Baeyens

ITIL 4, the newest version of ITIL

Digital transformation and technology are driving organizations to a new way of working in a rapidly changing environment. That is why it is time for…

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