Over the years we gained a lot of practical experience adopting and adapting best practices of ITIL v2 & v3 (Strategy, Design, Transition and Operation) into banking environments, telecom & insurance companies.

We are passionate about ITIL and have reached the Expert level.

Some examples of what we have been doing so far:

  • IT risk management implementations
  • CMDB & change management implementations
  • CSI register
  • Process maturity studies
  • KPI's and dashboards
  • Governance of IT by writing internal control reports for the regulator
  • Achieving ISO-standards
  • ...
Service Management * ITIL® * Project Management * Software Development