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List of articles in category IT Service Management
Title
ITIL® Awareness
ITIL® Foundation
Apollo 13 – Simulation & Team building
ITIL® Service strategy lifecycle
ITIL® Service design lifecycle
ITIL® Service transition lifecycle
ITIL® Service operation lifecycle
ITIL® Continual service improvement lifecycle
ITIL® Service offerings and agreements capability
ITIL® Planning protection and optimization capability
ITIL® Release, control and validation capability
ITIL® Operational support and analysis capability
ITIL® Managing across the lifecycle
ISO/IEC 20000 Foundation
ISO/IEC 20000 Auditor
ISO/IEC 20000 Practitioner
KEPNER- TREGOE foundation
Service Management * ITIL® * Project Management * Software Development
