Consultancy
We are passionate about Service Management and have reached the Expert level.
Over the years we gained a lot of practical experience adopting and adapting best practices of Service Management into banking environments, telecom & insurance companies.
Some examples of what we have been doing so far:
- IT risk management implementations
- CMDB & change management implementations
- Continual improvement register
- Process maturity studies
- KPI’s and dashboards
- Governance of IT by writing internal control reports for the regulator
- Achieving ISO-standards
